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UPCOMING WORKSHOPS - Click to download a registration form.
MARCH 9, 2010 - Am I Leading or Managing?
JUNE 8, 2010 - Difficult Customers = Loyal Customers
OCTOBER 5, 2010 - Leading the Cahrge for Service-Focused Teams!
NOVEMBER 9, 2010 - P.O.W.E.R. UP for SERVICE!

PREVIOUS 2007 WORKSHOPS
MARCH 17, 2009 - Bad Times? Great Opportunities!
JUNE 23, 2009 - Hold On!! Service-Focused Telephone Skills
OCTOBER 13, 2009 - P.O.W.E.R. UP for SERVICE! S
FEBRUARY 7, 2008 - Am I Leading or Managing!
JUNE 17, 2008 - Managing Up! Understanding Your Boss!
SEPTEMBER 9, 2008 - Your Integrity and Its Impact!
OCTOBER 7, 2008 - Building Effective Teams - The Vital Elements!
SEPTEMBER 11, 2007 : Satisfying Internal Customers. What's your reputation?
OCTOBER 16, 2007 : Difficult people? Many blessings!
NOVEMBER 6, 2007 : Wowing Your Customers!
JANUARY 16, 2007 : So much to do! So little time!
FEBUARY 13, 2007 : Difficult Customers = Loyal Customers
MARCH 6, 2007 : Leading The Service Charge!
APRIL 10, 2007 : Attitudes are Contagious! Is Yours Worth Catching?
JUNE 12, 2007 : The Platinum Rule!

For a detailed listing, go to Workshops. Or contact us for more information.

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