Customer Service Programs Customer Service Certification
Leadership & Professional Development Training Consulting Services
Enhancing your business performance with CSC
Would you prefer to have your customer service team certified? Peak Performers facilitates a six-module program with videos and discussion, enhanced with relating service topics in Peak’s inventory. Participants must take six exams meeting a specific grade requirement before qualifying for customer service certification. This program is endorsed and approved by I.C.S.A.
This certification, facilitated by Janet, provides great value in that Peak’s topics, customized to your needs, coupled with the certification program, yields great synergy and continuous improvement in customer service. It reinforces your business service standards, energizes your team, sharpens their skills and enhances your business reputation with a team of individuals who are customer service certified!
Peak Performers makes this program work for YOU!
"Superior customer service is to a company as a cell is to the human body. And there's no better customer service trainer than Janet! I loved the certification program. It has prepared me well for anything and everything in the workplace."
A.W., C.S.C.
- St. Joseph's Hospital
MARCH 9, 2010
Am I Leading or Managing?
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JUNE 8, 2010
Difficult Customers = Loyal Customers
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OCTOBER 5, 2010
Leading the Charge for Service-Focused Teams!
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NOVEMBER 9, 2010
P.O.W.E.R. UP for SERVICE!